Alert Notifications

System Testing Being Completed in Claysville and Donegal Township

In support of our recent acquisition of the Claysville/Donegal wastewater collection and treatment system, Pennsylvania American Water will be conducting system-wide inventory and maintenance programs throughout the remainder of this year. This will be a multi-step process, which includes manhole inspection and repair, surveying, sewer line rehabilitation and smoke and dye testing of structures that may connect to the collection system.

The system’s SSOs are a condition that predate Pennsylvania American Water’s acquisition. SSOs are often a result of a lack of capacity at the sewage treatment plant or from broken pipes, which allow rainwater and groundwater to seep into the system and overwhelm it.

Pennsylvania American Water Company has contracted with several companies to perform these services in conjunction with our personnel. The companies consist of:

- HDR Engineering (lead engineering contractor)
- Benchmark Engineering (survey engineers)
- Insight Pipe Company, (manhole work, as well as the smoke and dye testing)
- Drnach Environmental (installation of manhole flow meters)

It will be necessary for these contractors to access all existing sanitary sewer manholes in the system. These manholes are located in either the public streets or private rights-of-way owned by PAWC. They will also need to gain access to the outside of structures that may potentially be connected to the system, for the purposes of smoke & dye testing. These structures would include items such as driveway drains and downspouts.

No heavy motorized equipment will enter the property and at no time will any contractors or Pennsylvania American Water personnel need entry into your residence. All contractors and Pennsylvania American Water vehicles will be clearly identified with the company’s name and all project personnel will have properly displayed identification badges.

The project is proposed to begin the week of October 13, 2008. This improvement project helps us ensure that you are receiving the highest quality wastewater service at the best possible value. Every attempt will be made to keep disruption to a minimum throughout the project

If you have any questions or concerns about this issue please contact 800-565-7292. We thank you in advance for your patience and cooperation.

Zip Codes Affected:

Contact Information:
Name: Customer Service Center
Company: Pennsylvania American Water
Phone: 1-800-565-7292
Alt. Phone: n/a

Secondary Contact Information:
Name: n/a
Company:
Phone:
Alt. Phone: